The Sydney Morning Herald
October 31, 2022
NSW Customer Service Minister Victor Dominello backs better rental data protections
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NSW Customer Service Minister Victor Dominello backs better rental data protections
‘Digital rockstar’ Dominello awarded honorary fellowship
NSW govt, ANZ trial national one-stop death notification service
Eight in ten drivers in New South Wales now store their driving licence on their smartphone
Jump onto Digital Identity, minister tells business
Former NSW innovation minister joins Tech Council board
NSW, Commonwealth to share Medicare and driver’s licence credentials
Service NSW chalks up 10 years of delivery reform
NSW will soon digitise high-risk work licences, says Victor Dominello
Victor Dominello, the driving force behind the NSW government’s Digital ID project
NSW Customer Service Minister Victor Dominello backs better rental data protections
‘Digital rockstar’ Dominello awarded honorary fellowship
NSW govt, ANZ trial national one-stop death notification service
Eight in ten drivers in New South Wales now store their driving licence on their smartphone
Jump onto Digital Identity, minister tells business
Former NSW innovation minister joins Tech Council board
NSW, Commonwealth to share Medicare and driver’s licence credentials
Service NSW chalks up 10 years of delivery reform
NSW will soon digitise high-risk work licences, says Victor Dominello
Victor Dominello, the driving force behind the NSW government’s Digital ID project
Governments around the world have a tremendous opportunity to harness the power of modern tech to deliver better services and enhance the wellbeing and prosperity of their citizens.
As the inaugural Minister for Customer Service, Victor helped the NSW Government become a world leader in digital service delivery. Following his retirement from politics in 2023, he founded ServiceGen to take the lessons of 12 years in office to governments embarking on their own service transformation.
Founder · ServiceGen
ServiceGen is a specialist partner uniquely placed to achieve our purpose, combining rare public-sector depth with genuine independence.
A team globally renowned for transforming government service delivery at scale.
Focused on building public-sector capacity in the application of current and emerging technology.
Agile and genuinely independent in our approach to transformation. Advice you can trust.
Transformation only counts when citizens feel it. Here's how customers rate their experience with NSW Government services today.
I feel listened to and valued and respected. Communication is clear and transparent, so I know exactly what is happening.
The interactions I had with NSW Government services were smooth in general. I got things done quickly with them.
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